What people are saying.

  • I have worked with Ben for over 6+ years in several capacities, but mostly around handling service/maintenance on several of my boats. His expertise, knowledge, commitment to helping his clients  and overall communication is second to none. The attention to detail and fixing small things I didn’t notice as a courtesy goes a long way for me.  If you want something done to your boat, Ben can find a way to make it happen. He has always gone above and beyond, it’s what sets him apart from others. If you are looking to do business with Ben and his team at Concierge Marine Services, you will not be disappointed. I will not only be using him now and the future to come, I highly recommend him to any of my friends in the my boating community."

    — Derek

  • "Ben Carter has handled my boat service for quite awhile and I can confidently say he is one of the most knowledgeable and dependable service managers in the marine industry. His attention to detail, commitment to quality, and clear communication made every service experience seamless. I never had to follow up with questions, because he handled everything so responsively. When I heard Ben was starting his own boat service company, I have such confidence in his honesty and commitment to service that I will not hesitate to follow—I trust his expertise completely. Any boat owner would be lucky to have Ben overseeing their service needs."

    — Bobbie

  • "I worked with Ben through a local dealers service department. It’s no secret that service facilities can be non responsive. This bodes true especially for marine service shops. I went through numerous contacts before I finally was able to work with Ben. Hands down the best service manager I could have prayed for. He is responsive, transparent, helpful beyond having your boat in the shop. He is punctual and doesn’t promise unattainable timelines so you know where you stand. I will be working with Ben for as long as I can. Highly recommend working with him any chance you get. "

    — Blake

  • "Ben is our go to boating guru and has been for years - Trustworthy, dependable, and truly one of the most knowledgable in the business. His attention to detail and commitment to excellent customer service has always stood out. We wouldn't trust anyone else with our boating needs, and we're excited to see Concierge Marine Services set a new standard in care and support for boat owners."

    — Indya

  • "I purchased our boat through a local dealership that Ben Carter used to work for. Anytime we needed any kind of service he was quick and efficient on handling it. When we had our boat on the water prior to a hurricane, Ben came immediately to pick up the boat and get it out of the water. You couldn't find a more dedicated person than Ben."

    — Vivian

  • "I would like to encourage anyone to try Concierge Marine Services. I have trusted Ben Carter with all my boat needs, big and small for the past 15 years. It's great knowing someone who has your best interest at heart and not a companies. Always very open, informative, honest and the work is done timely and right."

    — Jay

  • "Ben Carter is a marines services expert. He has always been available to answer questions and properly manage service for my twin engine 28 foot scout. He goes the extra mile even answering a call on off hours to talk me through and issue"

    — Ted

  • "I've worked with Ben for many years. He is a loyal, honest stand up guy and cares about what is best for the customer! Being a boater himself, he understands how important your time on the water is. Definitely recommend!"

    — Paige

  • "Ben Carter was one of our first advocates when we had an issue with our boat. He stepped in to help. He was knowledgable, fast and considerate. He was timely and had great communication. I would highly recommend him to anyone in the boating world. His experience and wisdom are uncommon."

    — Angie

  • "I was always happy with the service that was done to my boat. Ben knew how to take care of his customers. He always went the extra step to make sure they were happy when they hooked up the boat after the service was completed."

    — Jeff

  • "Ben has always been a pleasure to work with. He always knows what the customer wants and how to get it done correctly the first time. Great all around guy to work with"

    — Tim

  • "Ben has always been extremely professional and proactive helping with any marine issues I've had. He also ensured all of my needs have been met in a timely manner. If you're looking for help with marine maintenance, do not hesitate to have Ben be your guy!"

    — Rock

  • "Ben Carter and his team have been wonderful with providing excellent service and stand up to what they promise. Never any surprises with great communication."

    — Charles

  • "I am a beginner boater, and without Ben, I would've sold my boat already. Him and his team gave me confidence to navigate getting on the water alone."

    — Sasso

  • "Anytime we have a boating question, or really anything mechanical, Ben is our first call. He is solution focused and extremely knowledgeable. He always answers and is always willing to help work through the problem."

    — Danielle

  • "Ben and his team have provided great service on my boats over many years. He focuses on customer service and goes above and beyond in delivering prompt and professional solutions for any issues needing attention. He is a great resource for when help is needed."

    — Bob